Terms of service

Terms of Service

Welcome to our website. By accessing or using this website, you agree to be bound by the following Terms of Service ("Terms").

If you do not agree to these Terms, please do not use our website.

This website is operated by SFUYA LLC.

1. Use of Our Website

By using this website, you represent that you are at least 18 years old or are accessing the website under the supervision of a parent or legal guardian.

You agree to use this website only for lawful purposes and in accordance with these Terms.

We reserve the right to refuse service, cancel orders, or restrict access to our Services when reasonably necessary and to the extent permitted by applicable law.

2. Products and Orders

All kitchen gadgets, cooking accessories, food preparation tools, tea and beverage accessories, serving products, and related kitchen and dining products listed on our website are subject to availability.

We reserve the right to:

  • Limit quantities or discontinue products at any time.
  • Cancel or refuse orders if we reasonably suspect fraudulent activity, unauthorized transactions, pricing errors, inventory errors, or violations of these Terms.
  • Correct pricing, inventory, typographical, or product description errors at any time, including after an order has been submitted.
  • Update product specifications, packaging, colors, or other non-material product details where appropriate.

If an order is canceled after payment has been received, any applicable refund will be issued to the original payment method.

3. Product Information and Use

SFUYA LLC makes reasonable efforts to provide accurate product descriptions, images, dimensions, materials, features, and usage information.

However, product colors and appearance may vary slightly depending on your device display, lighting conditions, manufacturing variations, or product updates.

Customers should carefully review all product descriptions, specifications, warnings, care instructions, and usage information before using a product.

Kitchen products should only be used for their intended purpose.

Where applicable:

  • Follow all temperature and heat-resistance guidelines.
  • Use caution when handling sharp, heated, breakable, or moving components.
  • Do not use products in an oven, microwave, dishwasher, freezer, or other appliance unless the product information specifically states that such use is appropriate.
  • Keep products containing small parts or other potential hazards away from children unless the product is specifically designed and labeled for child use.
  • Follow all cleaning, maintenance, and food-contact instructions provided with the product.

SFUYA LLC is not responsible for damage or injury resulting from misuse, improper handling, unauthorized modification, or use contrary to provided instructions, except where liability cannot be excluded under applicable law.

4. Pricing and Payment

All prices are listed in U.S. Dollars (USD) unless otherwise stated.

Applicable taxes, shipping charges, and other fees will be displayed during checkout where required.

We accept payments through secure third-party payment providers, which may include Shopify Payments and other available payment services.

By submitting payment information, you represent that you are authorized to use the selected payment method.

SFUYA LLC does not directly store complete credit or debit card information on its own servers when payments are processed through third-party payment providers.

5. Shipping and Delivery

Orders are generally processed within the timeframe stated in our Shipping Policy.

Delivery estimates are provided for convenience and are not guaranteed unless expressly stated otherwise.

Shipping times may be affected by factors outside our reasonable control, including:

  • Carrier delays
  • Severe weather
  • Holiday volume
  • Transportation disruptions
  • Incorrect or incomplete shipping information
  • Other logistical circumstances

Customers are responsible for providing accurate shipping information at checkout.

Please review our Shipping Policy for additional information regarding order processing, delivery, and tracking.

6. Returns and Refunds

Eligible products may be returned in accordance with our Refund & Returns Policy.

Customers should contact our customer support team before sending a return so that appropriate return authorization and instructions can be provided.

Please do not send products to our corporate business address unless our customer support team specifically instructs you to do so.

Please review our Refund & Returns Policy for complete return and refund information.

7. Privacy and Data Collection

Your privacy is important to us.

We may collect and process personal information necessary to operate our website, process orders, provide customer support, prevent fraud, and improve our Services.

Please review our Privacy Policy for additional information regarding how personal information is collected, used, shared, retained, and protected.

8. Intellectual Property

Unless otherwise stated, content made available through this website, including:

  • Text
  • Graphics
  • Logos
  • Website layouts
  • Original product photography
  • Product descriptions
  • Branding elements
  • Other original website content

is owned by SFUYA LLC, licensed to SFUYA LLC, or used with appropriate authorization and may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, republish, commercially exploit, or otherwise use protected website content without appropriate authorization.

Third-party trademarks, product names, images, or other intellectual property remain the property of their respective owners.

9. Prohibited Uses

You may not use our website or Services:

  • For unlawful or fraudulent purposes.
  • To violate applicable laws or regulations.
  • To infringe intellectual property or other legal rights.
  • To transmit malware, malicious code, or harmful technologies.
  • To interfere with the security or proper operation of our website.
  • To attempt unauthorized access to customer accounts, systems, or data.
  • To provide false, misleading, or fraudulent order information.

We reserve the right to restrict access to our Services when these Terms are violated.

10. Third-Party Services

Our website may rely on third-party providers for payment processing, website hosting, analytics, shipping, marketing, customer support, and other business services.

Certain third-party services may be governed by their own terms and privacy policies.

SFUYA LLC is not responsible for the independent practices of third-party providers beyond the extent required by applicable law.

11. Limitation of Liability

To the fullest extent permitted by applicable law, SFUYA LLC shall not be liable for indirect, incidental, special, punitive, or consequential damages arising from or related to:

  • Use or inability to use our website or products
  • Product misuse or improper handling
  • Failure to follow product instructions or warnings
  • Shipping delays caused by third-party carriers
  • Service interruptions outside our reasonable control
  • Unauthorized access to systems or information beyond our reasonable control

To the fullest extent permitted by applicable law, SFUYA LLC's total liability relating to a specific purchase shall not exceed the amount paid by the customer for the product giving rise to the claim.

Nothing in these Terms excludes or limits rights or remedies that cannot legally be excluded or limited.

12. Disclaimer of Warranties

To the extent permitted by applicable law, our website and Services are provided on an "as available" basis.

We do not guarantee that the website will always be uninterrupted, error-free, or completely secure.

Any product warranties specifically provided by SFUYA LLC or a manufacturer will be governed by the terms applicable to that product.

Nothing in this section limits any warranty or consumer protection rights that cannot legally be waived.

13. Dispute Resolution

If a dispute arises regarding these Terms, an order, or our Services, we encourage customers to contact us first so that we can attempt to resolve the matter through good-faith communication.

To the extent permitted by applicable law, unresolved disputes may be handled through applicable legal or dispute-resolution procedures.

Nothing in these Terms prevents either party from exercising rights that cannot legally be waived under applicable federal or state law.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the State of New Mexico, United States, without regard to conflict-of-law principles, except where applicable consumer protection laws require otherwise.

15. Changes to These Terms

We may update these Terms periodically to reflect changes in our Services, business practices, legal requirements, or operational procedures.

The most current version will be posted on this website.

Continued use of our Services after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

16. Contact Information

If you have questions regarding these Terms of Service, please contact us.

Legal Business Name: SFUYA LLC

Business Address:
1209 Mountain Road Pl NE Ste 10853
Albuquerque, NM 87110
United States

Phone: +1 (505) 226-1024

Email: info@sfuyallc.com

Support Hours: Monday–Friday, 9:00 AM–5:00 PM MT