Shipping policy
SFUYA LLC currently ships eligible orders within the contiguous United States.
Order Processing
Orders are typically processed within 1–2 business days, Monday through Friday, excluding U.S. federal holidays.
Orders placed on weekends, U.S. federal holidays, or outside normal processing hours will begin processing on the next business day.
Estimated Delivery
After an order has been processed and shipped, standard delivery is generally estimated at 3–7 business days.
Delivery times may vary depending on the destination, carrier operations, severe weather, holiday volume, transportation disruptions, and other circumstances outside our reasonable control.
Tracking
Tracking information is provided after an order has shipped and is sent to the email address provided during checkout.
Carrier tracking systems may require up to 24 hours after shipment before the first tracking update appears.
Shipping Carriers
Orders may be delivered through established U.S. carriers and qualified logistics providers, including USPS, UPS, FedEx, or another appropriate carrier selected for the shipment.
Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address during checkout.
If an order has not yet shipped and you need to correct your shipping information, please contact us as soon as possible at info@sfuyallc.com.
Once an order has entered fulfillment or has been transferred to the carrier, we may not be able to change the delivery address.
Lost, Missing, or Undeliverable Shipments
If tracking shows unusual delays, indicates delivery but the package cannot be located, or the shipment appears to have been lost in transit, please contact us at info@sfuyallc.com.
Our customer support team will review the available tracking and fulfillment information and, when appropriate, assist with a carrier investigation.
If a shipment is confirmed lost in transit or returned as undeliverable, we will review the circumstances and provide an appropriate resolution.
Customer Support
Email: info@sfuyallc.com
Phone: +1 (505) 226-1024
Support Hours: Monday–Friday, 9:00 AM–5:00 PM MT
Response Time: Normally within 1–2 business days
Business Information
SFUYA LLC
1209 MOUNTAIN ROAD PL NE STE 10853
ALBUQUERQUE, NM 87110
United States