FAQ

Frequently Asked Questions

What products does SFUYA LLC sell?

SFUYA LLC offers a curated selection of practical, creative, and functional kitchen and dining products. Our assortment includes kitchen gadgets, cooking and food preparation tools, tea and beverage accessories, serving accessories, and other useful kitchen products designed for everyday use.

Where do you ship?

We currently ship eligible orders within the contiguous United States.

How long does order processing take?

Orders are normally processed within 1–2 business days, Monday through Friday, excluding U.S. federal holidays.

How long does delivery take?

After shipment, standard delivery is generally estimated at 3–7 business days. Delivery times may vary depending on the destination, carrier operations, severe weather, holiday volume, transportation disruptions, and other circumstances outside our reasonable control.

Will I receive tracking information?

Yes. Tracking information is provided after your order has shipped and is sent to the email address provided during checkout. Carrier systems may require up to 24 hours before the first tracking update appears.

What is your return period?

Eligible products may be returned within 30 days of delivery.

How do I request a return?

Please email info@sfuyallc.com with your order number, the product you wish to return, and the reason for your request.

If your product arrived damaged, defective, incorrect, or with missing components, please include photographs when possible.

Our customer support team will review your request and provide the appropriate return instructions and return destination.

Can I send a return directly to your business address?

Please do not send products to our corporate business address unless our customer support team specifically authorizes that location as the return destination.

Contact our customer support team before sending any return. We will provide the appropriate return instructions and destination.

What if my order arrives damaged, defective, or incorrect?

Please contact us at info@sfuyallc.com and provide your order number, a description of the issue, and photographs when applicable.

After reviewing the request, we will provide an appropriate resolution, which may include a replacement, refund, prepaid return shipping label, or another appropriate solution depending on the circumstances.

What if my shipment appears lost or tracking shows delivered but I cannot locate it?

Please contact our customer support team at info@sfuyallc.com.

We will review the available tracking information and, where appropriate, assist with a carrier investigation and determine the appropriate resolution.

How can I contact SFUYA LLC?

Email:
info@sfuyallc.com

Phone:
+1 (505) 226-1024

Support Hours:
Monday–Friday
9:00 AM–5:00 PM MT

We normally respond within 1–2 business days.
CONTACT US — BUSINESS VERIFICATION BLOCK FINAL
Business Verification Information

SFUYA LLC is a U.S.-registered limited liability company organized in the State of New Mexico and operating an online retail business focused on kitchen gadgets, cooking accessories, food preparation tools, tea and beverage accessories, serving accessories, and related kitchen and dining products.

Legal Business Name:
SFUYA LLC

Business Address:
1209 MOUNTAIN ROAD PL NE STE 10853
ALBUQUERQUE, NM 87110
United States

State of Organization:
New Mexico

Customer Support Email:
info@sfuyallc.com

Customer Support Phone:
+1 (505) 226-1024

Support Hours:
Monday–Friday
9:00 AM–5:00 PM MT

Response Time:
Normally within 1–2 business days

We maintain dedicated communication channels for customer service, business communications, marketplace verification, supplier inquiries, wholesale inquiries, partnership inquiries, and compliance-related requests.

For business verification or company-related inquiries, please contact:

info@sfuyallc.com