Privacy Policy

SFUYA LLC operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”).

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase from, or otherwise interact with our Services.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern the collection, processing, and disclosure of your personal information.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal Information” refers to information that identifies or can reasonably be linked to an individual.

Depending on how you interact with our Services, we may collect:

Contact Information

• Full name
• Shipping address
• Billing address
• Phone number
• Email address

Payment Information

• Payment details processed securely through third-party payment providers
• Transaction details
• Payment confirmations

Account Information

• Account username
• Password
• Preferences and settings

Transaction Information

• Products viewed
• Items added to your cart
• Purchase history
• Return or exchange history

Customer Communications

• Messages submitted through customer support channels
• Product inquiries
• Order-related inquiries
• Support requests

Device & Usage Information

• IP address
• Browser type
• Device identifiers
• Website interaction and navigation data
• Cookie and similar technology information

2. How We Use Your Personal Information

We may use your personal information for the following purposes:

Provide Our Services

• Process and fulfill orders
• Manage payments
• Arrange shipping and delivery
• Provide order tracking
• Facilitate returns, replacements, and refunds
• Provide customer support

Marketing

• Send promotional communications where permitted by law and with your consent when required
• Provide information about products, promotions, and offers
• Display relevant advertising

Security and Fraud Prevention

• Detect, investigate, and prevent fraudulent, unauthorized, or malicious activity
• Protect our customers, business, website, and Services

Communication

• Respond to customer inquiries
• Provide order confirmations
• Send shipping and delivery updates
• Communicate regarding returns, refunds, or other customer service matters

Legal Compliance

• Comply with applicable laws and regulations
• Respond to lawful requests
• Enforce our policies, agreements, and Terms of Service
• Protect our legal rights

3. How We Share Personal Information

We may share personal information with third parties when necessary to operate our business and provide our Services.

Service Providers

These may include:

• Shopify, our e-commerce platform
• Payment processors
• Shipping carriers
• Fulfillment and logistics providers
• Customer support providers
• Analytics providers
• Website hosting and technology providers
• Marketing and advertising service providers

These providers may process information only as necessary to perform services on our behalf, subject to their applicable terms and privacy practices.

Business Partners

Where permitted by applicable law, we may share certain information with advertising, analytics, and marketing partners to help us understand customer interactions and improve our Services.

Legal Authorities

We may disclose information when required by law, regulation, legal process, or governmental request, or when reasonably necessary to protect the rights, property, or safety of SFUYA LLC, our customers, or others.

4. Shopify Platform

Our online store is hosted by Shopify Inc.

Shopify provides the e-commerce platform that enables SFUYA LLC to offer and sell kitchen gadgets, cooking accessories, food preparation tools, beverage accessories, and related kitchen and dining products.

Customer information may be processed and stored through Shopify's systems and infrastructure.

For additional information regarding Shopify's handling of personal information, please review Shopify's Privacy Policy.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Operate essential website functionality
• Remember customer preferences
• Maintain shopping cart functionality
• Analyze website traffic and usage
• Improve website performance
• Support marketing and advertising activities

You may be able to manage certain cookie preferences through your browser settings or available website privacy controls.

Disabling certain cookies may affect the functionality of some parts of our Services.

6. Your Privacy Rights

Depending on your location and applicable privacy laws, including certain U.S. state privacy laws, you may have rights regarding your personal information.

These rights may include the ability to:

• Request access to your personal information
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Request information regarding how your information is used
• Opt out of certain marketing communications
• Exercise other privacy rights available under applicable law

You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication or by contacting us.

To submit a privacy-related request, please contact info@sfuyallc.com.

We may need to verify your identity before processing certain requests.

7. Security & Data Retention

SFUYA LLC uses reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of internet transmission, electronic storage, or information security system can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary to:

• Provide our Services
• Maintain business and transaction records
• Resolve disputes
• Prevent fraud
• Enforce agreements
• Comply with applicable legal, accounting, and regulatory requirements

8. Children's Privacy

Our Services are not intended for children under the age of 18.

We do not knowingly collect personal information from children through our Services.

If you believe that a child has provided personal information to us, please contact us so that we can review the request and take appropriate action where required.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, Services, legal requirements, or operational needs.

When updates are made, the revised version will be posted on this website.

We encourage customers to review this Privacy Policy periodically.

10. Contact Us

If you have questions regarding this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us.

Legal Business Name: SFUYA LLC

Business Address:
1209 Mountain Road Pl NE Ste 10853
Albuquerque, NM 87110
United States

Customer Support Email: info@sfuyallc.com

Customer Support Phone: +1 (505) 226-1024

Support Hours: Monday–Friday, 9:00 AM–5:00 PM MT